Here you will find short answers about pricing, site visits, repair after digging damage, relocating a fiber termination point, and home network testing/certification (CAT5e-CAT7). Can’t find what you’re looking for? Send a request and we will get back to you.

Price and assessment

How do you calculate the price for fiber blowing?
Answer: The price depends on length, ducts/microduct, number of bends, accessibility and rigging. We can price it as a fixed price or per meter, depending on the job.
How do you calculate the price for fiber repair after dig damage?
Answer: It depends on the extent of the damage, access to the cable, the need for splicing, and whether new ducting is required. We assess and provide a clear proposal before we start.
Is the assessment free?
Answer: We often offer a free assessment within an agreed area. For special assignments or outside the area, terms are agreed in advance.

Can I get a rough price estimate in advance?
Answer: Yes, send a short description and preferably photos. For an accurate price we often need a simple assessment of route, ducts and access.
What can make a job more expensive than expected?
Answer: Typical reasons are tight ducts, many bends, blockages, lack of access to the technical cabinet, or the need for additional splices and extra remedial work.
Do you charge per hour or per job?
Answer: Both options can be used. Many private jobs are priced as a fixed job, while troubleshooting is often priced by time spent.

Fiber into the home (installation, relocation, repair)

Can you bring fiber into a technical cabinet or technical room?
Answer: Yes, we can help with installation through ducts/microduct and preparation up to the technical cabinet/room, depending on conditions on site.
What happens if I cut the fiber in the garden?
Answer: You normally need troubleshooting and repair. We locate the damage, splice/repair and ensure a tidy finish where possible.
Can you repair fiber damaged during renovation or remodeling?
Answer: Yes, fiber can often be repaired with proper troubleshooting and splicing. The solution depends on access, cable length and where the damage is.

Can the fiber termination point be moved to another room?
Answer: Yes, the fiber point can be moved to a new location. This normally requires either a joint box, or the fiber run being replaced/rerouted, depending on the route and existing ducting.
What is the difference between pulling and blowing fiber in ducts/microduct?
Answer: Pulling is mechanical pulling. Blowing uses air and a machine to push fiber through microduct. The choice depends on the ducts, length and bends.
How long does a typical home fiber job take?
Answer: It depends on whether it is a simple installation or troubleshooting/repair. We can usually give a better estimate after a quick assessment.

Do I have to order fiber through my internet provider, or can you still help?
Answer: We can help with the practical work on your site. Subscription, activation and services are normally handled by the internet provider or the network owner.
Do you deliver documentation after the work is completed?
Answer: Yes. When needed we deliver documentation, including OTDR and dB testing, plus a short summary of what was done. This is especially useful for later troubleshooting and follow-up.

What do CAT5e, CAT6, CAT6A and CAT7 mean?
Answer: These are different cable categories for wired networks, with different capacity and installation requirements. What fits best depends on your needs and your existing setup.
Can you test network cables and outlets in a home?
Answer: Yes, we can test cables and outlets and find faults that cause slow or unstable performance.
Can you certify the cabling?
Answer: We can carry out measurements and documentation when required. The level and format of documentation is agreed in advance.
What do you check when troubleshooting a wired network?
Answer: We typically check outlets, patch panel, patch cords, terminations, labeling and overall structure to find where the problem occurs.
Why is my network slow even though I have a fast subscription?
Answer: Speed can be limited by internal cabling, poor terminations, incorrect patching, bad contacts, or equipment/settings. Testing often identifies the bottleneck.
Can you tidy and label the patch panel and cables in the technical cabinet?
Answer: Yes, a tidy structure and labeling makes troubleshooting easier and improves stable operation over time.
Can you help housing cooperatives and condominiums with a shared network?
Answer: Yes, we can assess troubleshooting, structure and documentation for shared installations. Scope is agreed in advance.
Can you help a small business with wired infrastructure?
Answer: Yes, we can assist with troubleshooting, cleanup and upgrades of cabling and structure, adapted to your needs.

Can you identify which cable goes to which room?
Answer: Yes, by testing and tracing we can map cables and label them correctly.
Can you fix network outlets that do not work?
Answer: Often yes. We troubleshoot and can correct terminations or replace components when needed.
Can you upgrade from an older setup to a more modern structure?
Answer: Yes, we can propose a tidy upgrade based on current needs and what already exists in terms of ducts and cabinet space.
Do I need CAT6A, or is CAT6 enough?
Answer: It depends on the speed you have (or plan to have) and your requirements for capacity and stability. We can recommend based on home/business needs, cable lengths, usage patterns and future needs.
Do you help with patching and correct connections in the cabinet?
Answer: Yes, correct patching and structure is often what separates a stable network from random issues.
Can you provide a measurement report?
Answer: Yes, when needed we can provide measurement results and a short summary of findings and recommended actions.
What does a network test in a home cost?
Answer: It depends on the number of outlets, the troubleshooting scope, and whether you want documentation. Send details and we will provide a clear assessment.
What are typical faults you find in home networks?
Answer: Incorrect terminations, split pairs, bad patch cords, unlabeled cables, wrong patching, or physical damage to cable/outlet.

Planning and execution

What do you need from me to get started?
Answer: A short description of the issue/what you want, address/area, and preferably photos of the technical cabinet, outlets or damaged area.
Do I need to be home during the work?
Answer: For work inside a home, access and on-site clarification is usually required. For outdoor work it depends on the job.
What do you do to keep the job tidy?
Answer: We work in a structured way, clean up after ourselves, and focus on clear labeling and overview where relevant.
How can I avoid damaging fiber or cables when working in the garden?
Answer: The best approach is to know where the cable runs. For new installations, the route should be documented. If you bought a new property, ask the previous owner about the cable route. If you are unsure, dig carefully and avoid machine digging where you suspect a cable may be present.
Do you cooperate with electricians?
Answer: Yes, we work with several companies and can coordinate when needed, especially during renovation projects and work involving technical cabinets/rooms.

Equipment, quality and terms

What is a technical cabinet, and why is it important?
Answer: It is where cables are collected and distributed. Good order, labeling and patching makes operation easier and reduces troubleshooting.
What are patch panels and patch cords?
Answer: A patch panel gathers the permanent cables, and patch cords connect the correct port to the correct equipment. Mistakes here are a common cause of network issues.
What does "termination" mean?
Answer: It is the end connection of a cable in an outlet or panel. Correct termination is critical for stable networking and correct speed.
Can you also help with Wi-Fi?
Answer: We can help troubleshoot around the cabinet setup and provide recommendations. Wireless performance also depends on the router and its placement.
How do I know if the problem is with the internet service or inside the house?
Answer: Testing internal cabling and the setup often gives the answer. If internal wiring is OK, the issue may be with the provider, router or devices.

Documentation, handover and assurance

Will I get an overview of what has been changed?
Answer: Yes, we can provide a short summary of work and recommendations, and when needed documentation/measurement results.
Why is labeling so important?
Answer: Because it reduces troubleshooting time, makes changes safer, and provides more predictable operation.
Can you create a simple mapping of my network?
Answer: Yes, we can map which cables go where, label them and provide a simple overview.
What happens if you find more issues during the job?
Answer: We inform you and propose next steps. Any extra work is agreed before it is carried out.
Is it possible to do an inspection after the work is completed?
Answer: Yes. We always finish with a final check to confirm function at the relevant points and to ensure everything is tidy and in order.

Area and job types (short and professional)

Which areas do you help private customers in?
Answer: We typically work in Vestfold, Telemark and Buskerud. Other areas can be agreed if needed.
Do you take both small and large jobs?
Answer: Yes, we can assist from a simple home troubleshooting job to upgrades and structuring of larger installations.
Do you also work on fiber projects for businesses and network owners?
Answer: Yes, we also deliver fiber and telecom work for professional assignments.
How do I book?
Answer: Send a short request in the form with what you need help with, and we will contact you to clarify scope and next steps.
What should I write in the request to get a faster response?
Answer: Include address/area, what is not working (symptoms), whether it is fiber or network, and preferably photos of the technical cabinet/outlet/damage.

We also deliver fiber and telecom services for businesses, network owners and main contractors across Vestfold, Telemark and Buskerud.

How do you calculate the price for fiber blowing?

Answer: The price depends on length, ducts/microduct, number of bends, accessibility and rigging. We can price it as a fixed price or per meter, depending on the job.

How do you calculate the price for fiber repair after dig damage?

Answer: It depends on the extent of the damage, access to the cable, the need for splicing, and whether new ducting is required. We assess and provide a clear proposal before we start.

Is the assessment free?

Answer: We often offer a free assessment within an agreed area. For special assignments or outside the area, terms are agreed in advance.

Can I get a rough price estimate in advance?

Answer: Yes, send a short description and preferably photos. For an accurate price we often need a simple assessment of route, ducts and access.

What can make a job more expensive than expected?

Answer: Typical reasons are tight ducts, many bends, blockages, lack of access to the technical cabinet, or the need for additional splices and extra remedial work.

Do you charge per hour or per job?

Answer: Both options can be used. Many private jobs are priced as a fixed job, while troubleshooting is often priced by time spent.

Can you bring fiber into a technical cabinet or technical room?

Answer: Yes, we can help with installation through ducts/microduct and preparation up to the technical cabinet/room, depending on conditions on site.

What happens if I cut the fiber in the garden?

Answer: You normally need troubleshooting and repair. We locate the damage, splice/repair and ensure a tidy finish where possible.

Can you repair fiber damaged during renovation or remodeling?

Answer: Yes, fiber can often be repaired with proper troubleshooting and splicing. The solution depends on access, cable length and where the damage is.

Can the fiber termination point be moved to another room?

Answer: Yes, the fiber point can be moved to a new location. This normally requires either a joint box, or the fiber run being replaced/rerouted, depending on the route and existing ducting.

What is the difference between pulling and blowing fiber in ducts/microduct?

Answer: Pulling is mechanical pulling. Blowing uses air and a machine to push fiber through microduct. The choice depends on the ducts, length and bends.

How long does a typical home fiber job take?

Answer: It depends on whether it is a simple installation or troubleshooting/repair. We can usually give a better estimate after a quick assessment.

Do I have to order fiber through my internet provider, or can you still help?

Answer: We can help with the practical work on your site. Subscription, activation and services are normally handled by the internet provider or the network owner.

Do you deliver documentation after the work is completed?

Answer: Yes. When needed we deliver documentation, including OTDR and dB testing, plus a short summary of what was done. This is especially useful for later troubleshooting and follow-up.

What do CAT5e, CAT6, CAT6A and CAT7 mean?

Answer: These are different cable categories for wired networks, with different capacity and installation requirements. What fits best depends on your needs and your existing setup.

Can you test network cables and outlets in a home?

Answer: Yes, we can test cables and outlets and find faults that cause slow or unstable performance.

Can you certify the cabling?

Answer: We can carry out measurements and documentation when required. The level and format of documentation is agreed in advance.

What do you check when troubleshooting a wired network?

Answer: We typically check outlets, patch panel, patch cords, terminations, labeling and overall structure to find where the problem occurs.

Why is my network slow even though I have a fast subscription?

Answer: Speed can be limited by internal cabling, poor terminations, incorrect patching, bad contacts, or equipment/settings. Testing often identifies the bottleneck.

Can you tidy and label the patch panel and cables in the technical cabinet?

Answer: Yes, a tidy structure and labeling makes troubleshooting easier and improves stable operation over time.

Can you help housing cooperatives and condominiums with a shared network?

Answer: Yes, we can assess troubleshooting, structure and documentation for shared installations. Scope is agreed in advance.

Can you help a small business with wired infrastructure?

Answer: Yes, we can assist with troubleshooting, cleanup and upgrades of cabling and structure, adapted to your needs.

Can you identify which cable goes to which room?

Answer: Yes, by testing and tracing we can map cables and label them correctly.

Can you fix network outlets that do not work?

Answer: Often yes. We troubleshoot and can correct terminations or replace components when needed.

Can you upgrade from an older setup to a more modern structure?

Answer: Yes, we can propose a tidy upgrade based on current needs and what already exists in terms of ducts and cabinet space.

Do I need CAT6A, or is CAT6 enough?

Answer: It depends on the speed you have (or plan to have) and your requirements for capacity and stability. We can recommend based on home/business needs, cable lengths, usage patterns and future needs.

Do you help with patching and correct connections in the cabinet?

Answer: Yes, correct patching and structure is often what separates a stable network from random issues.

Can you provide a measurement report?

Answer: Yes, when needed we can provide measurement results and a short summary of findings and recommended actions.

What does a network test in a home cost?

Answer: It depends on the number of outlets, the troubleshooting scope, and whether you want documentation. Send details and we will provide a clear assessment.

What are typical faults you find in home networks?

Answer: Incorrect terminations, split pairs, bad patch cords, unlabeled cables, wrong patching, or physical damage to cable/outlet.

What do you need from me to get started?

Answer: A short description of the issue/what you want, address/area, and preferably photos of the technical cabinet, outlets or damaged area.

Do I need to be home during the work?

Answer: For work inside a home, access and on-site clarification is usually required. For outdoor work it depends on the job.

What do you do to keep the job tidy?

Answer: We work in a structured way, clean up after ourselves, and focus on clear labeling and overview where relevant.

How can I avoid damaging fiber or cables when working in the garden?

Answer: The best approach is to know where the cable runs. For new installations, the route should be documented. If you bought a new property, ask the previous owner about the cable route. If you are unsure, dig carefully and avoid machine digging where you suspect a cable may be present.

Do you cooperate with electricians?

Answer: Yes, we work with several companies and can coordinate when needed, especially during renovation projects and work involving technical cabinets/rooms.

What is a technical cabinet, and why is it important?

Answer: It is where cables are collected and distributed. Good order, labeling and patching makes operation easier and reduces troubleshooting.

What are patch panels and patch cords?

Answer: A patch panel gathers the permanent cables, and patch cords connect the correct port to the correct equipment. Mistakes here are a common cause of network issues.

What does "termination" mean?

Answer: It is the end connection of a cable in an outlet or panel. Correct termination is critical for stable networking and correct speed.

Can you also help with Wi-Fi?

Answer: We can help troubleshoot around the cabinet setup and provide recommendations. Wireless performance also depends on the router and its placement.

How do I know if the problem is with the internet service or inside the house?

Answer: Testing internal cabling and the setup often gives the answer. If internal wiring is OK, the issue may be with the provider, router or devices.