Do you have a damaged fiber cable, a broken fiber line or internet that does not work as it should? Fibertel helps private customers, housing associations, shared properties and small businesses with fiber repair, fiber troubleshooting, fiber splicing and home fiber installation.

We are based in Sandefjord and provide fiber work in Vestfold, Telemark and Buskerud. Fibertel AS holds an Electronic Communications Network Authorization from the Norwegian Communications Authority, Nkom, ENA-11204, and can assist with fiber repair, fiber splicing, fiber blowing, OTDR measurement, testing and documentation by agreement. Send us your address, photos of the damage and a short description of what happened, and we will assess the next possible step.

Damaged or Broken Fiber Cable?

A fiber cable can be damaged during digging, garden work, renovation, landscaping or work around a technical cabinet. When the cable is cut, squeezed or bent, the internet connection may become unstable or stop working completely.
Fibertel can assess the damage, locate the fault and perform relevant fiber work such as splicing, repair, termination, re-routing or documentation where needed.
If the damage concerns cables or equipment owned by your internet provider or network owner, this may need to be clarified with the provider first. Fibertel can still help you understand the situation and explain what is required.

Typical situations we can help with:

• Excavated or damaged fiber cable
• Fiber damaged after garden work
• Broken fiber cable into the home
• Fiber break on private property
• Troubleshooting fiber in a technical cabinet
• Splicing and repair of fiber cable
• Documentation and marking when needed

When we receive your description and photos, we assess where the damage is likely located and contact you with possible next steps. If an on-site inspection is needed, we will clarify this before further work is carried out.

• Repair of damaged or broken fiber cable
• Fiber break after digging, garden work or renovation
• Troubleshooting when the internet does not work
• Fiber splicing after damage, rebuilding or relocation
• Bringing fiber into a home, technical cabinet or technical room
• Moving or relocating a fiber point
• Tidy marking and documentation in technical cabinets or distribution points
• Testing and troubleshooting of cable networks with measurement reports when needed
• Fiber work for private homes, housing associations and small businesses

Troubleshooting Fiber and Home Network Cabling

Is your fiber connection or cable network unstable or not working as expected? Fibertel can troubleshoot fiber-related problems, technical cabinets, patching, outlets and home network cabling in houses, shared properties and smaller commercial buildings.

We can test and document the cable network, check outlets and patching, and recommend practical next steps. When needed, the work can be documented with measurement reports.

Typical troubleshooting includes:
• Unstable or missing internet connection
• Inspection of technical cabinet, patching and outlets
• Testing of CAT5e to CAT7 cabling
• Fiber break, poor signal or incorrect patching
• Measurement report and marking when needed

Contact us for an assessment.
The photos and videos show how we work in practice. We focus on tidy execution, structured technical solutions and documentation that gives a solid basis for handover, troubleshooting and later operation.
Fibertel AS holds an Electronic Communications Network Authorization from the Norwegian Communications Authority, Nkom, ENA-11204. Together with practical field experience, this helps us carry out fiber repair, fiber splicing, fiber blowing, OTDR measurement, testing and documentation in a structured and reliable way.

When a fiber cable is damaged or the internet connection becomes unstable, it is important to understand the cause before repair work starts. Fibertel works in a structured way with troubleshooting, splicing, repair, marking and documentation.

Our goal is to give you a tidy and reliable solution that is easy to understand, easy to maintain and easier to troubleshoot later.

What You Get From Fibertel
• Clear assessment of the problem and possible next step
• Practical help with damaged fiber cable and fiber break
• Fiber splicing, termination and repair by agreement
• Tidy work in technical cabinets and distribution points
• Marking and documentation when needed
• Testing and OTDR measurement when included
• Clear recommendations adapted to private homes, shared properties and small businesses

Typical Assignments for Private Customers
• Excavated or damaged fiber cable on private property
• Fiber damage after garden work, renovation or construction work
• Fiber that no longer works or is unstable
• Moving a fiber point during renovation or new planning
• Troubleshooting in technical cabinets
• Fiber into the home through conduit or microduct where possible
• Home network testing and cabling

Follow Our Work and See Examples From Completed Projects

▶ YouTube channel
▶ LinkedIn
▶ Contact
▶ Fiber blowing / jetting
▶ Structured cabling
▶ Private customers

Need help with damaged fiber, fiber repair or unstable internet?

Contact Fibertel for assessment of fiber repair, troubleshooting, fiber splicing and home fiber installation.